Resources / Docs
Documentation
Fast Imagery documentation for support flows, troubleshooting, and operational reference.
Top documentation paths
Start with the path that matches what you are trying to solve.
Support by reference code
These pages are built around the same canonical issue slugs used in the plugin, so the shop can safely become the public help target.
FI-ORPHANED-SOURCE-FILE-MISSINGFile issue
Original file missing
Fast Imagery could not find the original image file in WordPress.
Retry usually will not help
Open article
FI-STRUCTURAL-ATTACHMENT-METADATA-UNAVAILABLEServer issue
Image metadata could not be prepared
WordPress could not prepare this image for optimization.
Retry usually will not help
Open article
FI-STRUCTURAL-PROCESSING-SERVICE-UNAVAILABLEServer issue
Optimization service unavailable
The optimization service was not available when Fast Imagery tried to process the image.
Retry usually will not help
Open article
FI-STRUCTURAL-TARGET-FORMAT-UNAVAILABLEServer issue
Server cannot generate the requested format
The server cannot create the optimized format needed for this image.
Retry usually will not help
Open article