Privacy

1. Controller

The controller for this website and service is:

Email: support@fastimagery.com

2. Data We Process

• Account data (name, email, login security data).
• License and activation data (plan, domain/site activation status).
• Payment metadata (status, amount, provider IDs) for order/accounting operations.
• Browser storage used for login sessions, checkout recovery, and theme preference.
• Support and operational logs needed to run and secure the service.

3. Payment Processing (Mollie)

Payments are processed by Mollie. We do not store raw card numbers in our application. Mollie and our service may process data for their own legal/compliance obligations.

4. Why We Process Data

• To provide licenses, downloads, updates, and account access under our contract.
• To process payments, prevent abuse/fraud, and secure the service.
• To meet accounting, tax, and legal obligations.
• To answer support messages and manage customer relationships.

5. Recipients

We share personal data only where needed with payment, hosting, email, support, and operational service providers. If a provider processes data outside the EU/EEA, we use the safeguards required by applicable data-protection law.

6. Retention

• Operational account/support/auth data: kept only as long as needed.
• Payment/accounting records: retained per statutory retention obligations.
• When data is no longer needed, it is deleted or anonymized.

7. Account Deletion Requests

You can request account deletion from dashboard settings. We remove or anonymize non-required personal data and retain only records required by law or necessary for legitimate legal/contract obligations.

8. Your Rights

Subject to applicable law, you may request access, correction, deletion, restriction, objection, or portability where relevant. You may also lodge a complaint with a competent data-protection supervisory authority.

9. Contact

For privacy requests, write to support@fastimagery.com and include the email linked to your account so we can verify and process your request.

10. Automated Decisions

We do not use automated decision-making or profiling that produces legal or similarly significant effects for customers.