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FI-STRUCTURAL-ATTACHMENT-METADATA-UNAVAILABLEServer issue
Image metadata could not be prepared
WordPress could not prepare this image for optimization.
What happened?
Fast Imagery could not get the image metadata it needs before starting optimization.
What can you do next?
Take the first action that applies, then run optimization again only when the underlying issue has changed.
- 1Regenerate image metadata if your workflow supports it.
- 2If that does not help, upload the image again.
- 3Try optimization again after the image has been refreshed.
Will retry help?
Retry usually will not help
Retry usually will not help
A simple retry usually does not help unless the image or its metadata has changed.
When should you contact support?
Contact support if the same image keeps failing after regeneration or re-upload.
Support checklist
- Reference code
- Copied diagnostics
- Image filename
- What you were trying to do