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FI-STRUCTURAL-PROCESSING-SERVICE-UNAVAILABLEServer issue
Optimization service unavailable
The optimization service was not available when Fast Imagery tried to process the image.
What happened?
The request reached a point where the image should have been processed, but the optimization service was not available at that moment.
What can you do next?
Take the first action that applies, then run optimization again only when the underlying issue has changed.
- 1Wait a moment and try again.
- 2Check whether the server is under heavy load or a related service is down.
- 3If the problem keeps happening, collect diagnostics before contacting support.
Will retry help?
Retry usually will not help
Retry usually will not help
A retry may work later, but repeated immediate retries usually do not fix a service outage.
When should you contact support?
Contact support if the issue keeps returning over time instead of clearing on its own.
Support checklist
- Reference code
- Copied diagnostics
- Image filename
- What you were trying to do