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FI-UNKNOWN-ISSUEUnknown issue
Unknown optimization issue
Fast Imagery could not finish the image, but the exact reason is not yet clear.
What happened?
Fast Imagery detected a failure state that did not map cleanly to one of the known issue categories.
What can you do next?
Take the first action that applies, then run optimization again only when the underlying issue has changed.
- 1Retry the optimization once.
- 2If it fails again, copy diagnostics immediately.
- 3Include the image filename and what you were trying to do when you contact support.
Will retry help?
Retry once
Retry once
One retry is reasonable, but repeating the same attempt usually does not add useful information.
When should you contact support?
Contact support if the issue appears again after one retry, especially if multiple images are affected.
Support checklist
- Reference code
- Copied diagnostics
- Image filename
- What you were trying to do