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FI-POLICY-FORMATS-DISABLED-FOR-ATTACHMENTSettings issue

Formats disabled for this image

AVIF and WebP are turned off for this specific image.

Changing settings is neededBrowse support articlesContact support

What happened?

Current per-image settings prevent Fast Imagery from generating the optimized formats for this attachment.

What can you do next?

Take the first action that applies, then run optimization again only when the underlying issue has changed.

  1. 1Open the image settings in Fast Imagery.
  2. 2Enable the format you want to generate for this image.
  3. 3Run optimization again after saving the new setting.

Will retry help?

Changing settings is needed

Changing settings is needed

A retry does not change per-image settings. Update the attachment settings first.

When should you contact support?

Contact support if the image appears enabled but Fast Imagery still says formats are disabled.

Support checklist
  • Reference code
  • Copied diagnostics
  • Image filename
  • What you were trying to do